Frequently Asked Questions
Everything you need to know about bringing quality home.
What is the typical shipping timeframe for furniture items?
Most of our home goods and furniture pieces are processed within 2-3 business days and typically arrive within 5-7 business days depending on your location within the continental United States.
Do you offer a warranty on your home decor and furniture?
Yes, all products from The American Gringo come with a standard 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day 'No Stress' return policy. If you aren't satisfied with your purchase, you can return it in its original packaging for a full refund, minus return shipping costs.
Are the materials used in your products sustainably sourced?
We prioritize partnerships with manufacturers who utilize ethically sourced timber and eco-friendly textiles to ensure our home products are as responsible as they are beautiful.
How can I track my order once it has been placed?
Once your order ships, you will receive an email containing a unique tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
What payment methods do you currently accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.