Returns & Exchanges
At The American Gringo, we want your home to feel perfect. If you are not completely satisfied with your purchase, we offer a 30-day return window for most items in their original condition.
Initiate Your Request
Log into your account portal or contact our support team with your order number to start the return process.
Package Your Items
Securely pack the products in their original packaging, ensuring all hardware and documentation are included to avoid restocking fees.
Affix Shipping Label
Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your package.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing